Your IT infrastructure is safe 24/7
focus on your business.
We proactively manage your entire IT infrastructure with a monthly fixed-fee maintenance agreement. Server maintenance, cyber security, backup, network management and 24/7 technical support — all in one agreement.
%99.9 uptime guarantee for uninterrupted operation
7/24
Uninterrupted Support
%99.9
Uptime Guarantee
<15dk
Response Time
500+
Managed Devices
Agreement Scope
What Does the Maintenance Agreement Cover?
We manage your entire IT infrastructure end-to-end with a single agreement.
Desktop & Laptop Management
Installation, updating, performance tracking and troubleshooting of all your computers.
Server Maintenance & Monitoring
24/7 monitoring, backup and performance optimization of your physical and virtual servers.
Cyber Security Management
We protect your data with firewall, antivirus, email security and regular security audits.
Network Infrastructure Management
Switch, router, access point and VPN configuration, monitoring and maintenance.
Backup & Disaster Recovery
Automatic backup, disaster recovery plan and regular restore tests.
Helpdesk & User Support
Fast remote and on-site solutions for your employees' daily IT issues.
Everything Included
Get rid of unexpected IT costs with a corporate maintenance agreement. All your IT needs are covered with a monthly fixed fee — no extra charges, no surprise bills.
With proactive monitoring, we detect and resolve issues before you notice them. Your employees work uninterrupted, you focus on your business.
Get Maintenance QuoteMaintenance Agreement Checklist
How We Work
Maintenance Process
Inventory · Risk Analysis · Planning · Monitoring · Maintenance · Reporting
IT Inventory Analysis
We create a detailed inventory of your existing hardware, software and network infrastructure.
Risk Assessment
We identify security vulnerabilities, performance issues and potential risks.
Maintenance Plan Creation
We determine a custom maintenance schedule and SLA conditions for your needs.
Proactive Monitoring Setup
We set up 24/7 monitoring tools to detect issues before they occur.
Regular Maintenance & Updates
We perform updates and optimization during planned maintenance windows.
Reporting & Improvement
We provide continuous improvement recommendations with monthly performance reports.
Package for Your Needs
Choose the most suitable maintenance agreement according to your business size.
Starter
Up to 10 UsersBasic IT maintenance and support for small businesses. We quickly resolve your issues with remote technical support.
- Up to 10 user support
- Weekday 09:00-18:00 support
- Remote technical support
- Basic security management
- Monthly backup check
- Monthly system report
- Email support
Professional
Up to 50 UsersComprehensive IT management for growing businesses. Uninterrupted operation with proactive monitoring and priority intervention.
- Up to 50 user support
- 24/7 technical support
- Remote + on-site intervention
- Advanced cyber security
- Daily automatic backup
- Weekly performance report
- Priority intervention (<15min)
- Network infrastructure management
- Disaster recovery plan
Enterprise
Unlimited UsersFull-scope IT management for large-scale enterprises. On-site IT team and SLA guarantee.
- Unlimited user support
- 24/7 priority support
- On-site IT team
- Full cyber security package
- Cloud infrastructure management
- Business continuity plan
- SLA guarantee (99.9%)
- Dedicated IT consulting
- Monthly strategy meeting
Advantages of Maintenance Agreement
Cost Control
Plan your IT budget with a monthly fixed fee. Get rid of unexpected failure costs.
Proactive Protection
We detect and prevent issues before they occur. We minimize downtime.
Expert Team
Experienced IT team of Microsoft, Cisco, AWS certified professionals.
Fast Response
Remote intervention within 15 minutes, on-site support within 2 hours guarantee.
Transparent Reporting
Track the health status of your IT infrastructure with detailed monthly reports.
Technology Consulting
IT strategy and technology roadmap parallel to your business growth.
Let us manage your IT infrastructure professionally.
Let us evaluate your current situation with a free IT infrastructure analysis and offer you a custom maintenance agreement.
24/7 Technical Support · 99.9% Uptime · Monthly Fixed Fee · SLA Guarantee